These terms and conditions are used as a standard agreement between Octal Digital “The Company” and The Client before starting a project and paying an invoice, by paying the invoice, you are automatically agreeing to terms below.

  • At least 50% deposit has to be paid before starting a project.
  • We don’t provide web hosting or third-party services such as images, videos, text content & paid accounts of any kind, third-party services must be purchased by the client.
  • The balance of the project must be paid before delivering the source code.
  • We reserve the right to cancel a project at any stage.
  • We don’t work with adult, abusive, hate, criminal, racist content website/apps.
  • During the project, if a client decides to change the scope of the project, an additional fee must be paid to perform additional tasks.
  • Once a project is completed or source code is delivered, and support time is over, no refund claim would be entertained. Refund claimed must be made within 14 days after the first payment was made.
  • After project delivery, the support period is only 30 days by default, after the period, additional charges will apply. Moreover, we only keep a project’s source code for six months after a contract is ended by either party.
  • Project starting fee is non-refundable, before canceling a project, a week prior notice is required by the client.
  • No refund can be claimed if the client cancels the project after 30 days of initial payment.
  • We give a 100% satisfaction guarantee of a project until the end.